Terms & Conditions
Where Nature Meets Elite Craftsmanship.
At Grego Green India Pvt. Ltd., we redefine luxury through premium vertical garden design and bespoke botanical artistry.
By using our website or services, you enter a refined, high-value agreement crafted to protect our brand excellence.
These Terms & Conditions ensure unmatched quality, trust, and an elevated customer experience.
Acceptance of Agreement
Your access to this website constitutes a binding legal agreement with Grego Green India Pvt. Ltd.
If any segment of these Terms conflicts with your expectations or usage intentions, you are expected to discontinue the platform immediately.
Ownership, Rights & Brand Protection
Every element hosted on this website—
✔ Designs
✔ Product blueprints
✔ Images & digital content
✔ Branding elements
✔ Custom vertical garden technologies
✔ Layouts, modules & creative assets
—are the exclusive intellectual property of Grego Green India Pvt. Ltd.
Any unauthorized replication, commercial usage, manipulation, or distribution will trigger immediate legal action under applicable Indian IP laws.
We reserve full legal authority to defend our luxury brand identity, creative expressions, and product innovations.
Premium Product Authenticity
🔹Each Grego Green India product is crafted to meet sophisticated quality standards. However:
🔹Natural variations in plant growth, colors, textures, and patterns are expected and add uniqueness.
🔹Product availability is dynamic and may change without notification.
🔹Custom projects follow an approved design blueprint and cannot be altered once production begins.
Pricing, Payment Protocols & Financial Security
Our pricing reflects:
- 🔹 Premium materials
- 🔹 Skilled craftsmanship
- 🔹 Advanced manufacturing processes
- 🔹 Luxury service experience
We reserve the right to adjust pricing without prior correspondence.
All transactions are encrypted and monitored by secure payment gateways.
Fraudulent, unauthorized, or suspicious activity will result in:
🔹Immediate cancellation
🔹Investigation
🔹Possible legal escalation
Order Verification & Fulfillment Authority
Your order is officially confirmed only after:
Payment validation
Internal cross-verification
Material availability clearance
Compliance checks for custom orders
We retain the right to reject or cancel an order under circumstances including but not limited to:
🔹System errors
🔹Misuse of platform
🔹Unavailability of materials
🔹Policy violations
Customer Obligations
As a user of our premium services, you agree to:
🔹Provide accurate and verifiable information
🔹Use our products responsibly
🔹Adhere to plant-care guidelines for living installations
🔹Not manipulate, copy, or misrepresent our brand, products, or content
Limitation of Liability
While we deliver our craftsmanship with meticulous precision, Grego Green India is not responsible for:
🔹Couriers or logistics delays
🔹Environmental impacts affecting plants
🔹Improper customer handling or installation
🔹Any indirect, incidental, or consequential damages
🔹Negligence in plant maintenance by the customer
Our liability is strictly limited to the transaction value and does not extend beyond the purchased product.
Warranty Prestige Clause
Our warranty reflects our luxury quality standards.
However:
🔹Warranty terms vary based on product category
🔹Living plants require proper care and environment
🔹Damage from climate, mishandling, or external interference is not covered
🔹Any modification by unauthorized parties voids the warranty
Returns, Refunds & Replacements – Elite Compliance
Returns and refunds are processed according to our Elite Return Policy, which mandates:
🔹Original condition
🔹Unused items
🔹Complete packaging
🔹Inspection approval by our quality team
We reserve the right to decline any return request if conditions are not met.
Premium Shipping & Logistics Protocol
By placing an order, you acknowledge the following:
🔹Shipping timelines are estimates, not guarantees
🔹High-value packaging, safe handling, and logistics expertise may involve additional charges
🔹Delays due to weather, traffic, or courier systems are beyond our control
🔹Some locations may have restricted delivery access
Confidentiality & Data Integrity
We treat your personal information with the highest level of confidentiality.
Your data will not be sold, traded, or misused.
All data handling aligns with our Luxury Privacy Policy.
Account Suspension or Termination Rights
Grego Green India reserves exclusive rights to suspend, restrict, or terminate access if user behavior indicates:
🔹Fraud
🔹Abuse of platform
🔹Violation of policy terms
🔹Intellectual property infringement
🔹Misrepresentation or illegal activity
Policy Refinement & Upgrades
We may revise or enhance these Terms & Conditions at any time to align with evolving legal, operational, or brand requirements.
Continued use of the website signifies acceptance of any updated terms.
Legal Governance & Dispute Handling
All matters are governed under the laws of India.
Any dispute will be addressed exclusively under the jurisdiction of our registered corporate location.
We reserve the right to pursue legal remedies to protect our brand’s integrity and intellectual assets.