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FAQs

Frequently Asked Questions

1. What services do you offer?

We provide vertical gardens, green walls, balcony gardens, landscaping items, pots, planters, irrigation systems, and maintenance services.

2. Do you provide installation?

Yes, installation is available in selected locations based on project size.

3. Are live plants included in the warranty?

No. Plants are natural/living items and do not come with warranty unless specified.

4. How long does delivery take?

Standard products take 2–7 days; custom vertical gardens take 7–20 days.

5. Do you ship across India?

Yes, depending on courier availability and service area.

6. Can I return a product?

Returns are accepted only for damaged or incorrect items (within 48 hours).

Plants and custom products are non-returnable.

7. How do I contact customer support?

Email or WhatsApp us anytime during business hours.